TODAY I THOUGHT MY WORLD HAD ENDED WHEN MY BLACKBERRY BEGAN BEHAVING LIKE IT WAS POSESSED BY A DEMON. THE HOURGLASS KEPT SPINNING FOR HOURS. AFTER 1HR AND 28MIN ON THE PHONE WITH A TMOBILE REPRESENTATIVE I WAS ABLE TO GET A PHONE SHIPPED TO ME BUT YET I STILL HAD THIS ISSUE TO DEAL WITH. I DIDNT GIVE UP JUST YET. I CONTINUED TO RESET THE PHONE FOR THE NEXT TWO HOURS UNTIL FINALLY I PERFORMED A MASTER RESET ON THE DEVICE. THE HOUR GLASS IS GONE AND I AM A HAPPY CUSTOMER DESPITE THE FACT I LOST A FEW CONTACTS IN MY ADDRESS BOOK. I KNOW YOU GUYS ARE WONDERING WHAT MY PURPOSE IS FOR POSTING THIS STORY. THE MORAL OF THE STORY IS NEVER GIVE UP NO MATTER HOW DIFFICULT THE SITUATION MAY BE.